Purchasing
Fossati is a global company based in the United States. All sales are through our online shop fossatiUS.com. We currently ship globally however some of our products are available in the US only due to restrictions on the export of products made of exotic skins. Handbags made of Ostrich are available globally.
Pricing and Payment Options
Prices displayed on the Fossati website are quoted in US dollars and are accurate.
Fossati accepts payments through Google checkout and PayPal checkout and accepts the following forms of payment for on-line purchases:
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Discover
Visa
Mastercard
American express
Paypal
The transaction will be charged to your credit card at the time you submit your order.
Sales Tax
Fossati charges state, local and county taxes on on-line transactions, as required by applicable laws.
Shipping and Delivery
For security reasons, Fossati on-line purchases will require a signature upon delivery. In addition, purchases may not be shipped to P.O. boxes or APO/FPO addresses, which are not secured by USPS.
All purchases are shipped via UPS. Shipments are usually sent within 3-5 business days or an order being submitted. Special orders may take as long as 2-12 weeks from the date submitted. You’ll receive notification when shipped. Orders can be tracked through UPS. To estimate the total delivery time for your purchase, please add 3-5 business days for in stock items or 2-12 weeks for special orders Plus shipping time Frim Michigan to your location. Orders are processed and delivered Monday through Friday, excluding holidays. Fossati cannot be responsible for unanticipated delays.
Shipping Methods and Fees
Standard shipping within US and Overseas shipping fees are indicated in the checkout process.
Tracking
A shipping confirmation with the tracking information is e-mailed to you as soon as your purchase has been shipped.
Tracking via UPS
Return Policy for On-Line Purchases
Thank you for shopping at fossatiUS.com. Merchandise must be returned within 30 days from the ship date. Merchandise must be unworn, with tags attached, and accompanied by the original fossatiUS.com invoice. Fossati Handbags reserve the right to refuse the return of any merchandise that does not meet return requirements. Refunds are made at the discretion of Fossati Handbags.
*RETURN BY MAIL *
1- Complete the Return Form enclosed in your shipment.
2- Pack and seal your return merchandise securely and ship using the enclosed pre-printed Return Label to the address below.
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Fossati Handbags: Returns
2526 Windemere,
Birmingham MI 48009.
Please allow 5-7 business days for returns to be processed. Fossati will contact customers by phone or email to confirm the arrival of returned merchandise. We recommend that you package the item securely and ship the product via insured mail as Fossati Handbags is not responsible for merchandise stolen or lost in transit to Fossati Handbags: Returns.
Questions or Comments: We welcome comments and feedback about your Fossati Handbag experience. Please visit Club Fossati and post to our forum and the handbag you purchased. Thank you again for choosing Fossati.
Changes/Cancellations
If you wish to cancel or modify your order, please send an e-mail as soon as possible to cathy.fossatiUS@gmail.com We will make every effort to accommodate your request; however, once a product has left our premises for shipping, the purchase cannot be canceled or modified until the product has been returned to us. In this case, please refer to our return policy and return your purchase once you have received it. If you would like to purchase a different product, please visit our website.
Gift-Wrap
Every Fossati handbag arrives carefully packaged and protected in its own Fossati Handbag dust cover. The invoice will be enclosed along with a letter of authenticity and edition number.
Repairs
Fossati offers repair service for Fossati products purchased on-line. Products may be mailed to the following address
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Fossati Handbags: Repairs
2526 Windemere
Birmingham, MI 48009
Please enclose a detailed repair request, your contact information, and original sales slip. We recommend that you package the item securely and ship the product via insured mail as Fossati will not be responsible for problems with delivery or if damage occurs during shipping. Please allow 2-4 weeks for a repair assessment. Detailed repair information and repair charge estimate will be sent to you once the assessment has been completed.
Authentic Fossati Guarantee
Fossati products are crafted with the highest quality materials, design and workmanship. All Fossati products are made in the USA from globaly sourced materials.
Contact Us
For additional assistance concerning our on-line store or your on-line purchase, please contact us via e-mail at Cathy.fossatius@gmail.com
